jlbd Privacy Policy

1.1 Scope of This Policy

This privacy policy applies to all services on the jlbd platform — including our website, mobile version, live casino, sportsbook, and other digital products. By accessing our platform or using our services, you are considered to have agreed to the terms of this policy. If you do not agree with this policy, please refrain from using our services.

1.2 Key Definitions

Below are the definitions of some important terms used in this policy:

• Personal Information: Any information that can directly or indirectly identify you — such as your name, email, phone number, date of birth, or financial details.
• User: Any person who is registered on the jlbd platform or browses it without registration.
• Processing: Any operation involving the collection, storage, modification, transmission, or deletion of data.
• Third Party: Any person or organization other than jlbd and the user.
• Cookie: A small data file stored on your device that helps improve your browsing experience.

3.1 Direct Collection

When you consciously provide us with information, this is referred to as direct collection. This includes: filling in registration forms, updating your account profile, completing transactions, seeking support, or participating in promotional offers. We always ensure that you are knowingly providing information.

3.2 Automatic Collection

When you browse our platform, certain information is collected automatically. This data is gathered through technical logs, cookies, and similar tracking technologies. It helps us monitor platform performance, ensure security, and improve your user experience.

3.3 Collection from Third Parties

In some cases, we may also receive information from third parties — such as payment processors (bKash, Nagad, Rocket, Upay), fraud prevention service providers, identity verification agencies, or affiliate partners. This information is used solely to ensure the quality and security of our services.

5.1 Retention Period

jlbd retains your personal information only for as long as necessary. In general, all data is retained while your account is active. After an account is closed, certain data may be retained for a specified period based on legal obligations, dispute resolution, or regulatory compliance requirements. Financial transaction records typically require long-term retention.

5.2 Security Measures

We use multiple layers of security to keep your information protected:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Firewall and Anti-Fraud System: Suspicious activity is automatically detected and blocked.
• Restricted Access: Only authorized personnel can access the information they need.
• Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
• Two-Factor Authentication: Two-factor authentication is available to add an extra layer of protection to your account.

5.3 Response to Data Breaches

If there is any reason to believe that the security of your information has been compromised, we will act promptly. Affected users will be notified in a timely manner by email or other means, and guidance will be provided on the necessary protective steps. If you notice any unusual activity in your account, contact us immediately at [email protected].

7.1 What Cookies Are and How We Use Them

Cookies are small text files stored in your browser or on your device when you visit our site. jlbd uses cookies for the following purposes:

• Essential Cookies: To maintain login sessions, verify security, and run the core functions of the platform. Without these, the site cannot function properly.
• Functional Cookies: To remember your preferred language, game category, and display settings.
• Analytics Cookies: To understand which parts of the site are used most and to help improve services.
• Security Cookies: To detect suspicious activity and prevent fraud.

7.2 Managing Cookies

You can manage cookies through your browser settings. Please note that disabling essential cookies will prevent you from using many features of our platform — such as maintaining login sessions or making secure transactions. Analytics and preference cookies can be disabled at your discretion. Instructions for changing cookie settings for each browser can be found in your browser's help section.

9.1 Age Restriction

jlbd is an adults-only platform. Our services are intended solely for users aged 21 and above ("For users aged 21 and above only"). We do not knowingly collect personal information from anyone under the age of 21. We take age verification steps during the registration process.

9.2 In the Event of Discovering a Minor's Information

If we become aware that a minor has used our platform by concealing their age, we will immediately close that account and delete all associated data. If you become aware of such a situation, please notify us at [email protected]. Parents and guardians are encouraged to monitor their children's online activities.